Work–life balance has emerged as a critical issue
in the modern workplace, particularly in service-intensive sectors such as
banking, where employees are required to manage demanding professional
responsibilities alongside personal and family commitments. The private banking
sector, characterized by intense competition, extended working hours,
performance-driven targets, and rapid digitalization, places significant
pressure on employees, often leading to stress, job dissatisfaction, and
work–life imbalance. In this context, the present study aims to examine the
level of work–life balance among employees working in private sector banks and
to identify the key factors influencing work–life balance, with specific
emphasis on workload, working hours, and organizational support.
The study adopts a descriptive research design and
is conducted in the urban area of Bangalore city, Karnataka, a major
metropolitan and financial hub with a high concentration of private sector
banks. A sample of 200 employees was selected from different private sector
banks using the convenience sampling technique. Both primary and secondary data
were utilized for the study. Primary data were collected through a structured
questionnaire comprising two sections: demographic details and work–life
balance–related statements measured using a five-point Likert scale ranging from
Strongly Agree to Strongly Disagree. Secondary data were gathered from books,
journals, research articles, reports, and online sources related to work–life
balance and the banking sector. The collected data were analyzed using
statistical tools such as percentage analysis, mean, standard deviation, and
ranking methods with the help of SPSS and MS Excel.
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