The insurance industry is
one of many that are undergoing change as a result of technological
advancements. This paper examines the impact of digitalization on insurance and
the factors affecting the same. In addition, this paper discusses various
distribution channels, both established and emerging, and how digitalization
has affected them in insurance product marketing. It likewise has been
dissected the way that clients are currently keener on buying protection on the
web, in which web aggregators' plays had an immense impact. This paper also
discusses the new practices adopted by insurers to deliver greater value to
their current and potential customers, as well as the entry of web aggregators
into the distribution channel and their role in making the insurance sector
more digital, which benefited both customers and insurers.
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