'Emotional Intelligence', being a newly emerging concept in the present day world, is fast gaining impetus, especially in the field of work. Realizing the importance of the concept, a training course on the 'Role of Emotional Intelligence at Work place' was conceived and conducted at Jammu & Kashmir Institute of Management, Public Administration & Rural Development, Main Campus, Srinagar, wherein 25 trainee officers, belonging to different departments of the J&K government participated. The observations and EQ test results obtained at the conclusion of the 6-day training course, have been utilized as the basic source of information and data. Besides explaining the concept and its importance, the comparison of the EQs of the respondents before and after the training for the same, has been highlighted in the paper. The paper also throws light on different emotional skills and their relevance for success.

The real abstract of the paper lies in the following words- "There is nothing you can do angry that you can't do better when not angry." That is where Emotional Intelligence plays a part.

Emotional Intelligence explains why despite equal intellectual capacity, training or experience, some people excel while others of the same calibre lag behind.